View and manage requests

Follow these steps to view your requests and suspend, reactivate, or cancel them, if necessary.

1. Click Patron Account on the menu bar, and log in.

Tip:
You can click a title in the list to search for the title in the library catalog and see full information about the title in the search results. (This feature does not apply to interlibrary loan requests.)

2. Click Requests on the Patron Account submenu to display the list of your current requests.

3. To sort the list, click the arrow in the Sort by box and select a sorting order. You can sort by Activation Date, Format, Pickup Library, Status, or Title.

4. To suspend or reactivate one or more requests, and specify the date to reactivate them, do these steps:

a) Select the check box by the title for each request that you want to suspend or reactivate, and click Suspend/Reactivate Selected Requests (or click Suspend/Reactivate All Requests to suspend or reactivate all your requests).

Note:
You can suspend requests within the library system with the status Active or Pending. You can reactivate requests with the status Inactive. You cannot suspend interlibrary loan requests.

The Suspend/Reactivate Hold Requests dialog box appears.

b) Type the date when suspended requests should be reactivated, or type today’s date to reactivate an inactive request.

Type the activation date in the format mm/dd/year (for example,
07/05/2009 for July 5, 2009).

c) Click Submit.

Active and Pending requests become Inactive. Inactive requests become Active.

5. To cancel one or more requests, do one of the following actions:

: Select the check box by the title for each request that you want to cancel, and click Cancel Selected Requests.

: Click Cancel All Requests to cancel all your requests.

Note:
You can cancel requests within the library system with the status Active, Inactive, or Pending. You can cancel interlibrary loan requests with the status Active or Inactive.

6. To see more information about a particular request, click the blue information icon by the request.

Detailed information about the request is displayed. You can cancel, suspend, or reactivate the request from this view.

7. Click Back to return to your list of requests.

8. Click Back to return to the My Record page, or click Log Out to quit Patron Access functions and protect your privacy.

Related Information

Requesting materials - See Obtaining Materials.