Request a title

Follow these steps to request any copy of a title listed in your search results.

Tip:
To request your library’s newest materials, check the dashboard area at the side of the page. You may see lists such as New Titles and On-Order Items. Click a title in a list to search for the title, then follow these steps to request it.

1. Navigate the search results list to the title you want.

See Viewing Title Information.

2. Click Place Request.

Note:
The Place Request button is not displayed for titles that are Web sites or electronic resources.

The log-in form appears.

Note:
If your library allows a single log-in for your Polaris session, and you have already logged in, the log-in form does not appear. Go to step 4.

3. Type your barcode number (library account number) and password in the appropriate boxes, and click Log In.

The request form appears.

4. Select, from the Pickup Library list, the name of the library where you want to pick up the requested item.

5. If you want to activate your request at a future time, type the date in the Activation Date box in the format mm/dd/year (for example,
02/05/2007 for February 5, 2007).

If you want your request to be active immediately, leave today’s date in the Activation Date box.

6. If you want to add a note to your request, type the text in the Note box.

7. Click Submit Request.

If other requests are active for the same title, the library may display a message that tells you how many requests have been placed before yours. You can choose to continue or cancel the request. If you click Continue, a message informs you that your request has been placed.

Note:
Your request may not be successful if your patron account is blocked or if the requested material does not circulate. A message is displayed if your request cannot be placed.

8. Click Return to search results to display your search results again.

Important:
Protect your privacy. If you see your name and a Log Out link at the top of the page, you are logged in. Be sure to click Log Out before you leave the computer.

Related Information

You can review the status of your requests, and suspend, reactivate, or cancel them online. See Managing Your Requests.